BSBLDR404 Lead a Diverse Workforce



This unit describes the skills and knowledge required to manage diversity in the workplace. It covers implementing the organisation’s diversity policy, fostering diversity within the work team and promoting the benefits of a diverse workplace.

It applies to individuals who direct the work of others in teams of variable sizes. They may work with staff from different cultures, races, religions, generations, or other forms of difference in any industry context.

Workplace diversity refers to the variety of difference between people in an organisation. That sounds simple, but diversity encompasses race, gender, ethnic group, age personality, cognitive style, tenure, organisational function, education, background and more.

Diversity not only involves how people perceive themselves, but how they perceive others these perceptions affect their interactions. For a wide assortment of employees to function effectively as an organisation, human resource professionals need to deal effectively with issues such as communication, adaptability and change.

Diversity will increase significantly in the coming years and successful organisational will recognise the need for immediate action and will be ready and willing to spend resources on managing diversity in the workplace.

‘When we listen and celebrate what is both common and different, we become wiser, more inclusive and a better organisation’

– Pat Wadors 


BSBLDR404 – Learner Guide

BSBLDR404 – Powerpoint