BSBHRM510 Manage Mediation Process

Introduction

This unit describes the skills and knowledge required to develop, implement and review guidelines and procedures for mediation within an organisation, or on behalf of an organisation.

It applies to individuals who have a role in human resource management of mediation within their organisation, or who may work as consultants providing mediation services to organisations ensuring the policy framework required for the management of mediation and the skills associated with the provision of mediation.

 

“Our greatest weakness lies in giving up. The most certain way to succeed is always to try just one more time.”

–Thomas Edison

Resources 

BSBHRM510 – Learner Guide

BSBHRM510 – Powerpoint

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