This unit describes the skills and knowledge required to gather information and maintain effective relationships and networks, with particular regard to communication and representation.
It applies to individuals who use leadership skills including motivation, mentoring and coaching to develop efficient, effective and unified teams and facilitate communication between team members and management of the organisation.
- Discover how to contribute to effective workplace relationships.
- Learn how to use leaderships skills.
- Know how to contribute to positive outcomes.
- Gain the essential skills and knowledge required for this unit.
‘There is little success where there is little laughter’